Passionate about Pashnit
The upgraded Pazzo levers showed up for the woman’s bike last week. It took me all of 10 minutes to throw them back on her Ducati. She seems to like the longer levers better. We really won’t know until she goes out for a ride and with rain in the daily forecast she’s not very interested in that idea just yet.
All of this reminds me of how nice it can be to deal with people and not corporations. I work for a corporation. I drive a car built by a corporation. Most of my food comes from a corporation. TV is corporate. Video games are now corporate. Movies, music, even hair care products are all dominated by corporations. So I try to do what I can to support the little guy, so to speak.
When I needed levers for the S2R last year, I looked around. I talked asked a few questions. Tim at Pashnit answered my questions and provided me with great customer service. The levers came. I installed them. She rode with them and after over six months I realize I had ordered the wrong ones. She wanted and needed the longer levers. I contacted Tim and asked about ordering the required parts to swap the actual lever or just ordering a whole new set. He suggested that I relax and see what Pazzo would do. So I followed Tim’s advice. I pulled the levers off her bike and shipped them to Pazzo’s US distributor with a letter of explanation. A couple weeks later, new levers showed up. Everything is perfect.
So how many corporations can do that? Answer questions and actually help the customer when things are not quite perfect because of something the customer did. I ordered the wrong lever length. It was my fault. Still, Tim helped me out. So support your local shop and support the smaller specialty vendors that you can only find online. We don’t have that many choices when it comes to which corporation will build our machines but we do have choices when it comes to where we spend all of those dollars on accessories, parts, and improvements.
Pazzo Racing: http://www.pazzoracing.com/
Pashnit: http://www.pashnit.com
